Shipping
Usually items can be posted within a couple of days unless they are listed as pre-order only items.
*Please note due to customs/import regulations I cannot currently send handmade watercolours to Australia and India.
Shipping costs
UK orders free postage
Orders over £100 will be sent via Royal Mail first class signed for
Original works of art will be sent via Royal Mail special delivery.
If you need an alternative postal method please email and I’ll do my best to help.
International orders are charged at a flat rate of £15 and sent via International signed for.
International taxes and custom charges
All custom charges, taxes or import duties that may be payable are the responsibility of the purchaser.
Packaging
Where possible all packaging will be biodegradable, compostable or recyclable. Prints will be sent unframed and wrapped in acid free tissue paper. All prints will be sent flat unless they are large and it is safer to send rolled in a postal tube. Original works on paper will always be sent unframed and posted flat.
Returns
Returns are accepted within 28 days of delivery. Buyer is responsible for paying return postage costs. Please email me to arrange a return and refund E: info@louiseannwright.co.uk